kate5kiwis: ain't that the truth


“If you were all alone in the universe with no one to talk to, no one with which to share the beauty of the stars, to laugh with, to touch, what would be your purpose in life? It is other life, it is love, which gives your life meaning. This is harmony. We must discover the joy of each other, the joy of challenge, the joy of growth.” — Mitsugi Saotome

Tuesday, September 09, 2008

ain't that the truth

i'm so upset. one phone call.
we've been with the same insurance company for nigh on twenty years and made one? or two? insignificant claims. so, in february i check with them if Danny will still be covered under our existing contents policy while at university, living away from home. sure, no problem.
fast forward six months - he loses his prescription glasses at uni.

we check the insurance policy which says
"no excess on vision correcting spectacles, hearing aids and dentures"
he comes home mid-semester and we go to the optometrist for replacement, and pay the extra $55 for the eye test, cos it's been a year since the last one.

we fill in the forms.
two days later the optometrist phones to say that the glasses are ready in record time. love that speed. and this morning the insurance company phones with THE FREAKING FINE PRINT...
if the glasses were lost in The Sunny Bay - the insurance company would pay the full amount.
if the glasses were lost in The Big Smoke - we pay $300 "living away from home" excess.
like, HELLO???

the moral of the story - honesty pays.
it's not the money so much (well of course that hurts), it's the bad feeling, the sudden desire to say "up yours" to all the Big Boys cos they win. every. time.
bad juju eyeball. i hope they come back as an ant.


Anonymous monica said...

every time.

bad juju eyeball indeed!

11:42 AM  
Blogger Barb the Evil Genius said...

That's bizarre, and yet so typical at the same time.

11:50 AM  
Anonymous Anonymous said...

Grrr. I feel ya. Currently fighting a nasty war with the Vodafone big wigs. Sucks completely. Have you threatened to change companies? I did that once with the power company and they had an about face.

Ant poos. An ant is far too good.

1:36 PM  
Blogger Ang said...

THAT is SO Germany! (After this mornings conversation) I absolutely loathe it when commonsense goes out of the equation. Stink one.

6:15 PM  
Anonymous Anonymous said...


7:27 PM  
Blogger Little Miss Flossy said...


10:29 PM  
Blogger Laura/CenterDownHome said...

They know that if you can't read the fine print without your glasses, they GOTCHA!

11:03 PM  
Blogger Ginaagain said...

What is it with the stupid insurance companies? Greedy bastards.

8:08 AM  

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