ain't that the truth

i'm so upset. one phone call.
we've been with the same insurance company for nigh on twenty years and made one? or two? insignificant claims. so, in february i check with them if Danny will still be covered under our existing contents policy while at university, living away from home. sure, no problem.
fast forward six months - he loses his prescription glasses at uni.

we check the insurance policy which says
"no excess on vision correcting spectacles, hearing aids and dentures"
he comes home mid-semester and we go to the optometrist for replacement, and pay the extra $55 for the eye test, cos it's been a year since the last one.

we fill in the forms.
two days later the optometrist phones to say that the glasses are ready in record time. love that speed. and this morning the insurance company phones with THE FREAKING FINE PRINT...
if the glasses were lost in The Sunny Bay - the insurance company would pay the full amount.
if the glasses were lost in The Big Smoke - we pay $300 "living away from home" excess.
like, HELLO???

the moral of the story - honesty pays.
it's not the money so much (well of course that hurts), it's the bad feeling, the sudden desire to say "up yours" to all the Big Boys cos they win. every. time.
bad juju eyeball. i hope they come back as an ant.